Search:     Advanced search
Browse by category:
Glossary | Contact Us



What training and support, etc does 3D Issue provide?

Add comment
Views: 861
Votes: 0
Comments: 0
Posted: 04 Feb, 2009
by: McNulty S.
Updated: 11 Mar, 2011
by: Admin A.

We aim to put as many of our answers onto this Knowledge base. Our support team are always on hand to help with any questions you have. Simply send an email  into support@3dissue.com.

We also have free video tutorials on oure website that walk you through each feature and there is a PDF tutorial packaged with the software.


With our Gold package we also can provide you with live screen sharing virtual meetings where we can assist you with any problems you are having. ,

Our software is designed to allow you 100% full control of the conversion process but should technical problems arise we will certainly be on hand.

Others in this Category
document What does the maintenance and upgrade protection on 3D Issue Gold licenses give me?
document What is the typical file size of say a 70 page converted digital issue?
document I'm unsure which product I should buy.
document How does 3D Issue licensing work?
document How do I get it onto my web-site?
document How long does one license last?
document I have 5 publications - would we need 5 licenses as with the Enterprise model?
document One of our publications is a 1600 page health encyclopedia, will this be a problem?
document Can I use this product for multiple companies?
document Do you have a reseller program?
document What is your affiliate program about?
document Can I host multiple publications on multiple websites with one license?
document Can I burn issues to cd/dvd's?
document Do I receive updates on the software?
document You embed my logos but can I also put my logo in place of 3D Issue logo on the bottom?
document Can I change the back-round colour?
document Does the software take up a lot of space?
document What is DPI?
document Can you explain what your product is designed to do?
document Can i change the logos, icons, language and images used in the interface ?
document Please can you advise how much bandwidth is required to manage an online publication?
document Copyright: How can i remove the "Copyright (©) 3D Issue 2008" text from my pages
document What is the 'Add Template' feature
document What is the difference between Lite, Professional and Enterprise?
document As with all work we create for any client under our terms of contract we retain all the rights to the works in this agreement with the client. We are then permitted to use the work to promote and market our company. It is my understanding that we would be able to do this under your single user license agreement. Am I interpreting that correctly??
document Making changes to an existing issue
document is it possible to transfer a license for one computer to another ?
document Send To Friend PHP Scripts
document Send To Friend ASP Scripts
document How do i create an offline edition so i can burn it to a CD? Does the software create an autostart
document I am trying to add my own customised introduction but it is not positioning correctly. its like it is be position from the start of the centre rather than at the center? What am i doing wrong.
document We use a CMS system and cannot upload using FTP, can you accommodate us?
document I forgot to enter the Google Analytics code during the conversion. Do I have to redo everything ?
document Whenever i convert my PDF(s) within the software and then launch the "pageflip.html" all i get is a grey screen or in some browsers a grey screen with a lot of text on it. What is the problem?
document Why is my custom intro SWF not displaying?
document I know that you can add your own text to the help section but I am trying to make it more obvious. Is there any way to add instructions at the start ?
document I don't count the cover, inside cover or back cover. Is there any way to change this in the publication so these pages are not counted?
document My FlV video is not playing on the server?
document The Icons in the expanding side panel are not appearing. Why is this?
document My Online eBook is not displaying full size. It is appearing the size of a postage stamp on my screen. It is only appearin like this using Internet Explorer. What can i do?
document Chinese Language Search not always possible in 3dIssue....
document I want to upload my archive file manually due, how do i do that?
document Are there any system requirements for using 3dissue?



RSS